Bingo Billy Casino - プレイヤーのアカウントがブロックされました。

After being a loyal player with them for over 6 years they closed my acct. as I had been ahead of the house for at least the last couple of years and they didn't like that. I had many payouts and always followed the rules. But when you win it is nice to see a payout!

So now I have a new place I Just started playing w/in the last month. The manager at BillyBingo claims to be so religious but I don't see it with the way I was treated.

Dear Maria,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. When exactly has your account been closed? Did you receive any explanation from the casino? Are there any funds being held by the casino?

Please forward any relevant communication between you and the casino to kristina.s@casino.guru. I will be waiting for your reply patiently and hope to help you as soon as possible.

Best regards,

Kristina

Dear Maria,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

Unfortunately, we’re forced to reject this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.