BitFiring Casino - プレイヤーのアカウントは予告なく停止されました。

Everything was fine, I've had the account for some time now. That was until I finally went to withdraw... Next thing I know my account was suspended. I can't get in contact with support so I don't even have answers. "Where players play for free" so it says, such a load of crock. I've even deposited with them. I should have just stayed with the sites I usually play on and have had zero issues. This is such a fraudulent website! Don't waste your time or money

Hello cpellot13,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with BitFiring Casino. Please allow me to ask you a few more question before we would move forward.

Could you please advise if your account is already verified and if yes, since when exactly? Did you accumulate your winnings with real money or did you use a bonus? When was the last time you spoke to the casino and what was it about?

Looking forward to your answer.

Regards,

Nick

Dear cpellot13,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.