BitKingz Casino - プレイヤーはカジノは完全に不正操作されていると主張している。

Completely rigged

I warn everyone, you can never win anything meaningful here

I'm getting tired of consistently winning under 10€ every time I register

No chance to win here

I've deposited multiple times and tried, but I'm giving up; it's just not working anymore

Once a casino is completely rigged, they cheat people a lot

You have no chance

Komplett manipuliert

warne alle leute mann kann nie in leben da was zu gewinnen

mir reicht es langsam zeit meine Registrierung immer gewinnen unter 10€

keine Chance hier zu gewinnen

habe mehrmals eingezahlt und versucht aber ich gib auf einfach geht nicht mehr

wen 1 mal komplett manipuliert Casino betrügen leute viel

du hast kein Chance

Dear Michaela1996,

Thank you very much for submitting your complaint. I understand your concerns, but I want to inform you that we cannot make a strong case solely based on the details you have provided so far. Casino games and their outcomes are based on chance, meaning sometimes you might get lucky, and sometimes not.

To help you better understand how these games work, I recommend reading our article on payout ratios (RTP) and variance: Learn About Games of Chance - RTP & Variance. It provides useful insights into why game outcomes might not always meet expectations.

If you believe there is additional information that could help us investigate further, I kindly ask you to share it with us. Specifically, the complete game history from the casino would be the most effective evidence for addressing concerns about their RTP or fairness. If you have this data, please forward it to petronela.k@casino.guru at your earliest convenience.

Unfortunately, without tangible evidence suggesting that something unfair occurred, we are unable to proceed with your case at this time. If there are any other concerns or details you’d like us to address, please do not hesitate to reach out.

Thank you for understanding, and I hope we can assist you further.

Best regards,

Petronela

Due to an exceptionally high volume of complaints, we kindly ask for your patience. While we strive to publish complaints within 48 hours, follow-up responses may take up to 7 days. Assigning your complaint to a resolver might also take longer, as we’re currently managing close to 1,000 complaints.

Thank you for your understanding. Wishing you a wonderful New Year 2025!

Additional comments from the player:

Hello I have made a complaint to Casino Guru. It happened to me for 7 months no profit in false bonus always under 20€ profit no matter what ice rate

New loading program constant

See screen as proof

Hello you didn't answer

Additional comments from the player:

Hallo ich habe bei Casino Guru Beschwerde gemacht mir würde es passiert Zeit 7 Monate kein Gewinn in fals bonus immer unter 20€ Gewinn egal welche Eissatz 

Neu Ladung program ständige 

Siehe Screen als Beweis 

Hallo haben sie nich geantwortet