Bob Casino - プレイヤーは複数のアカウントを開設したとして非難されています。

When I try to withdraw the money first they kept on declining my documents then They accuse me of having a second account which is not true then they simply took my $20,000 away because they said that my wager was wrong when I was playing

it’s absolute absurd and a rip off this site is a fraud

please stay away

Dear Rafaelis,

Thank you very much for submitting your complaint. I’m very sorry to hear about your problem.

We will contact the casino and ask for supporting evidence, but, before we do so, could you please advise if to the best of your knowledge, there’s a possibility that someone else from your family members or neighbors has opened an account from the same IP address or device as yours?

Additionally, could you please provide more information regarding unfinished bonus wagering?

I hope we will be able to help you to resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards,

Petronela

Dear Rafaelis,

We are extending the timer by 10 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

Unfortunately, we’re rejecting this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.