Brango Casino - プレイヤーの入金が完了していない状態で到着しました。

Well I made a 50 dollar deposit and they only put 34 on my account.

Hello siercksdavid,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Brango Casino. Please allow me to ask you a few more question before we would move forward.

Could you please advise if it was your first ever deposit into the casino? What payment method did you use to deposit there? When was the last time you spoke to the casino and what did they respond to you regarding your issue?

Looking forward to your answer.

Regards,

Nick

No that was like the 3rd time making a deposit. It was with bitcoin. This is the conversation I had with the casino

Can you please forward the deposit history from your casino where it is visible how much did there arrive?

Dear siercksdavid,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.