Brazino777 Casino - プレイヤーはデポジットボーナスを受け取りませんでした。

Casino is a bonus fraud, I made several deposits and received none when I contact them by chat they say it was declined! Clowning!

Casino é uma fraude em relação a bónus , efetuei vários depósitos e não recebi nenhum quando entro em contato com eles por chat dizem que foi recusado ! Palhaçada !

Dear Filipe,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience. Please, could you provide more information and details so we can understand fully what happened? Which bonus did you try to activate?

Did the casino specify the reason for why you cannot receive the bonus? Please, forward any relevant communication between you and the casino to my email address kristina.s@casino.guru.

Looking forward to hearing from you.

Best regards,

Kristina

Dear Filipe,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

Unfortunately, we’re forced to reject this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with a further investigation or suggest possible solutions.

The player can reopen this complaint anytime.