Bubbles Bet Casino - プレイヤーの賞金が遅れます。

Won't pay winnings after 4 weeks of messaging and emailing still nothing

Dear Shaz1312,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely. 

Have you made any successful withdrawals before? 

Could you please confirm that you have passed the KYC verification?

Did you accumulate your winnings with or without an active bonus?

Could you please share your communication with the casino regarding the withdrawal? Send emails or chat transcripts to my email at dominika.l@casino.guru, or post screenshots here.

I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Dominika

Hi Dominika

I have not had withdrawal with them before. The site says a past

 KYC verification I

accumulate your winnings without an active bonus.