CandyLand Casino - プレイヤーのアカウントがブロックされました。

I am following link from here to casino because you tell that Danish players is allowed...

I register account and get sign up bonus...

After i won i cant login to my account and livechat tell me that they dont accept players from my Region... Det

I think its strange im not told this when i sign up and not can find it anywhere in the casinos Terms that Danish players isnt allowed as casino.guru tell me that they are...

Dear IamMrX999,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. I checked the registration form, however, I don't see Denmark listed in the allowed countries:

Could you please advise which country you chose during the registration?

Additionally, if there is any other relevant communication between you and the casino, please, forward it to kristina.s@casino.guru (or alternatively post it here).

Thank you very much in advance for your reply.

Best regards,

Kristina

I cant see Denmark under restricted countries in the casinos Terms and conditions.

The meaning here is only to get casino.guru to remove the accepting players from Denmark from their review, if players still have to go on trusting this website...

Im sure players from other

(Not listed=restricted)

Countries will appreciate if the allowing players from countries which isnt allowed after all...

Its not the 25 max cashout who makes any difference, but it matters that casino.guru still is a trustworthy place to find new casinos...

Thank you for bringing this to our attention, IamMrX999. Please note that the list of allowed and restricted countries has been updated and Denmark is no longer listed among allowed countries.

Dear IamMrX999,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, we’re forced to close this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.