Casino Napoli - プレイヤーの撤退リクエストはキャンセルされました。

Deposited 30 euro won 4300

provided all financially docs requested

withdrawal request denied initial 30 euro returned without explanation

account blocked

i have deposited over 8000 euro at this site

they will not speak to me

what can I do

Dear Karen,

I'm sorry to hear you are having difficulties with your account and withdrawal. Did the casino at least mention what the reason for blocking your account was? How did you contact the casino? Have you tried all options? 

Best regards,

Peter

Unfortunately, we’re rejecting this case because the player hasn’t responded to our emails, messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.