CasinoWin.bet - プレイヤーの撤退が遅れています。

Waiting nearly two months since making withdrawal. They are blaming pandemic but cannot give me any updates on why process is taking so long. Like others say this is a scam site.

Dear Lorne,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Do I understand correctly that you managed to pass the verification? Have you made any successful withdrawals before?

When exactly have you requested this withdrawal?

If there is any relevant communication between you and the casino, please forward it to kristina.s@casino.guru, or alternatively, post it here.

I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Kristina

Yes been verified. No its first withdrawal. Made on 9th july. Same bog standard replies from casino telling me covid has caused delays in withdrawals.

Thank you very much Lorne for your reply. I will now transfer your complaint to my colleague Nick who will be at your assistance. I wish you the best of luck and hope to see your problem being resolved to your satisfaction soon.

Hello Lorne,

I'm Nick and I'll be assisting you from now on in your case. I would like to ask CasinoWin.bet to join us and help us resolve the player's issue.

Unfortunately,

We haven't receive any respond from the casino yet. Please note, if the casino will fail to respond us witin the next 7 days, the complaint will be closed as unresolved.

The complaint will be now closed for the above mentioned reason. I'm really sorry that we could not help you more resolving this case but as the casino is non-responsive, there isn't much we can do with it. Please do not hesitate to contact us if you will come acorss any other trouble in the future, we will try our best to help you.

Best regards,

Nick

Casino.guru