CBet Casino - 選手の退場が遅れました。

Every time I've requested a withdrawal from the casino, they tell me that the delay is being handled by their finance department, and they give no other response no matter how many times I contact them.

El casino en todas las oportunidades que reclame mi retiro me dice que el problema de demora que tiene mi retiro lo tiene que ver el area financiera del sitio, y no tengo otro tipo de respuesta asi me contacte con ellos las veces que sea.

Dear DarioContreras, 

Thank you very much for submitting your complaint. I’m sorry to hear about the issue with your withdrawal and understand your concern. However, I’d like to emphasize that we received many complaints about delayed withdrawals from this specific gambling establishment. Regardless of many submitted cases, the casino decided to have a No Reaction Policy approach to all our attempts to negotiate any kind of issues.  

I can only imagine how frustrating it must be waiting for your money and not having any feedback about when you’ll receive it and I also genuinely hope that your winnings will be sent to you eventually. 

Could you please advise if you made any successful withdrawals from this casino in the past?

Have you passed the KYC verification?

Thank you in advance for your cooperation and reply. 

Best regards, 

Veronika

Veronica, yes I have completed the KYC Verification, and no, I was not able to make any successful withdrawals.

Veronica, si tengo realizada la Verificacion KYC, y no, no pude realizar ningun retiro exitoso.

Today I just received my money withdrawal 😍

Hoy acabo de recibir el retiro de mi dinero 😍

Dear DarioContreras,

I'm glad to hear that your issue has been resolved successfully. I will now mark the complaint as 'resolved' in our system. 

Thank you for your cooperation, and please do not hesitate to contact our Complaint Resolution Center if you run into any issues with this or any other casino in the future. We are here to help.

Best regards

Veronika

Casino.Guru