Coral Casino - プレイヤーのアカウントがブロックされました。

I have a problem with this casino and they discrimated me because i am register disable person. the account in question was closed down unfairy due to i have a disability (i have a condition called cp and learning difficulty) which i cant remember my logins and passwords.

Dear iaintw1,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please understand, that we can’t penalize the casino for closing your account. Casinos, in general, have a right to restrict or even close players’ accounts if they suspect irregular play or other questionable activities or for no reason at all. I am almost 100% sure that the casino wouldn't do something like this to discriminate against you, but probably to protect you.

Could you please advise if there are any funds being held by the casino? If the casino paid out all the winnings and/or no funds are being held, I’m afraid, there’s not much we can do for you.

Please let me know if there is any additional information that I have overlooked, but I’m afraid I will be forced to close your complaint.

Thank you in advance for your reply and understanding.

Best regards,

Kristina

I have nill balance.

My gambling habits are in control and I have no issues with gambling at all. I want to talk to the live dealers saying how are you etc and all. I did not gamble because I have zero balance.

Thank you for your quick reply, iaintw1. I am sorry, but we do not investigate further the reason behind a blocked account if there were no confiscated funds involved. I hope you'll understand.

Due to the aforementioned reasons, this complaint will now be rejected. I am sorry we could not be of more help on this occasion. Please do not hesitate to contact us if you run into any issues with this or any other casino in the future.