Crazyno Casino - ボーナスプレイによるプレイヤーの賞金は没収されました。

I wagered the bones money by slot and live game and they refuse to pay my wining money I knew from the beginning they were looking for reasons to cancel my withdraw ,,any time I Deposit you take money street away but when I wining looking for reason to don’t pay me scum absolutely scum

Dear Mehran,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. I checked the Bonus T&Cs (https://crazyno.com/bonus-terms/) and in section 'General Bonus Terms and Conditions‘ I found this:

"Bets placed on all games other than slot machines will be deemed a violation of the Terms and Conditions, your bonus and winnings will be voided."

I would strongly recommend reading all the T&Cs carefully before you start playing to avoid any misunderstandings in the future. Casinos try to design their bonuses to be as attractive as possible, but the rules must always be followed. If there is any other information you would like to share with us that would support this case, do not hesitate to let me know. Thank you in advance.

Best regards,

Kristina

Dear Mehran,

We are extending the timer by 7 days. Please, be aware that in case you fail to reply in the given time frame, we will reject your complaint.

Unfortunately, we’re forced to reject this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.