Crystal-bet Casino - 要件が高いため、プレーヤーの引き出しが遅れています。

Signed up for a bonus stating that I could play in it or withdraw in any comfortable way. I played on it and attempted withdrawal. Was told there was a first deposit requirement. Standard but high . Made deposit was told requirement not met as somehow they received $.41 less than the $50 BTC I sent. Was told a second deposit would clear it up ( minimum $50 ) sent $55 then and only then was told an additional $200 was required.... Note: profile says KYC verified, account fully verified.

Dear stpittckles,

Thank you for submitting your complaint. I’m sorry to hear about the issue you're facing. Unfortunately, it appears that you may have fallen victim to a fraudulent scheme. Our investigation into this casino suggests that it is likely a scam casino. While it is common for casinos to require a verification deposit from players when withdrawing winnings from a no-deposit bonus, we do not recommend doing this in this case. We have previously encountered a situation with this casino where, even after the initial deposit was made, they demanded an additional deposit from the player.

Could you please share your communication with the casino regarding the deposits? Send emails or chat transcripts to my email at dominika.l@casino.guru, or post screenshots here.

To assist you further in avoiding such situations in the future, we have compiled an informative article on how to choose a secure online casino. You can find it here: https://casino.guru/how-to-choose-an-online-casino.

Thank you very much in advance for your reply.

Best regards,

Dominika

Dear stpittckles,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.