Drake Casino - プレイヤーは約束されたボーナスを受け取っていませんでした。

1 deposited 3 times 100 50 50. The bonus today is 65 free spins. After talking to the support live link. I got absolutly nothing of what the promotion said. Horrible casino and so is the reviews from this site as well. Its most likely supported by the online casinos.

Dear mickyhilton342,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely. Do I understand correctly that you were supposed to receive this bonus for your deposit? Could you please post here a link or promo code to the bonus you wanted to activate?

Have you received any explanation from the casino regarding this issue?

I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Kristina

Dear mickyhilton342,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.