Drake Casino - プレーヤーは賞金を撤回するのに苦労しています。

This Casino gives great bonuses. Ive been playing there for over a year spent tons of money. They always make sure you can never withdrawl your money. Always. I think they mess with the machines. I win a 1000.00 1 time waited ever for the withdrawl. Never notified me to call them. I ended up putting it back in. They have made sure I cant withdrawl anything now. Never win. And if I do its on a bonus and they make sure its gone before I can withdrawl. I think im finally done playing there.

Dear Sadeyes327,

Thank you very much for submitting your complaint. I’m sorry to hear about your withdrawal issue.

Sadly, since you have played your winnings, I’m afraid, there is not much we can do for you. Please understand, the player is the only one responsible for their account, active balance, and all the bets taking place. For future references, please contact us as soon as the issue evolves so we can intervene before it's too late.

Could you please advise what seemed to be the reason preventing you from withdrawing your winnings in the past? Have you completed the account verification successfully?

Thank you in advance for your reply.

Best regards,

Petronela

Additional comments from the player:

"Its more of a review then complaint"

I understand. Please let me know if there is any additional information that I have overlooked otherwise, I will be forced to reject your complaint. I really wish I were of more help. Thank you.

Dear Sadeyes327,

We are extending the timer by 7 days. Please, do not hesitate to contact us if you need any assistance or help, otherwise, we will reject your complaint.

Unfortunately, after gathering all the necessary information we are rejecting this complaint as unjustified. Sorry, we were not able to help you with this one, but please, do not hesitate to contact us in the future, if you run into any issues with this or any other casino. We are here to help.