DuckyLuck Casino - プレイヤーの検証がスタックしています。

After a month of not receiving it I contacted them and they said for me to send in paperwork which I did a month and a half later they said I was approved so I called him a week later and they said I wasn’t approved so I had to send them the email back that said I was approved it took him another three weeks and I’ve been waiting another two weeks and still haven’t got paid all together it’s been four months

Hello Thomas,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with DuckyLuck Casino. Also please allow me to ask you a few more question before we would try to contact the casino.

Did you use any bonus to accumulate your current winnings? Are these your first withdrawal requests in the casino? Did the casino specify what documents were not accepted and why did they request new ones from you?

Also please send us any evidence or communication between you and the casino to nikolas.b@casino.guru.

Looking forward to your answer

Regards,

Nick

Dear Thomas,

We haven't hear from you in a while. Please note that the complaint will be rejected if we won't get any respond within the next 7 days.

The complaint will be now rejected for the above mentioned reason.