Duelbits Casino - プレイヤーの入金が誤って別のネットワークに行われました。

Hello h4wkstrikex,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Duelbits Casino. Please allow me to ask you a few more question before we would move forward.

• Could you please advise if your account is already verified and if yes, since when exactly?
• Was this your first deposit?
• When was the last time you spoke to the casino and what was it about?

Please note that you should rather contact the payment provider as the casino has nothing to do with this matter. As the mistake was made on your side, they are not obligate to refund anything.

Looking forward to your answer.

Regards,

Nick