EUSPIELOTHEK Casino - プレイヤーの入金が表示されません。

I just deposited 50 euros at Euspielothek Casino, but it isn't showing up in my account.

Habe gerade 50 euro bei euspielothek casino einbezahlt doch es ist nicht auf minem konto

Dear kastrati1961, 

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. If your deposit has never been credited to your casino account, the only thing I would recommend is contacting your payment provider. They need to investigate, but bear in mind, that it’s a complicated process that takes approximately one month. In these cases, the casino usually has its hands tied. 

I’m sorry that we couldn’t be of much help at this time. I will leave this complaint open for a month and kindly ask you to keep us updated. Thank you very much for your understanding. 

Best regards, 

Veronika

Thank you for your efforts, the money has been credited to my account

Case closed

Vielen Dank für ihr Bemühen das Geld wurde meinem Konto gutgeschrieben

Fall erledigt

Dear kastrati1961,

I'm glad to hear that your issue has been resolved successfully. I will now mark the complaint as 'resolved' in our system. 

Thank you for your cooperation, and please do not hesitate to contact our Complaint Resolution Center if you run into any issues with this or any other casino in the future. We are here to help.

Best regards,

Veronika

Casino.Guru