FatPirate Casino - プレイヤーの撤退が遅れています。

Withdrawel apparantly completed on 14/3. State funds will be in account in 3/5 days. Not recieved. Refusing to provide me the long reference number.

Hello emmalewis34,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with FatPirate Casino. Please allow me to ask you a few more question before we would move forward.

• Could you please advise if your account is already verified and if yes, since when exactly?
• Did you accumulate your winnings with real money or did you use a bonus?
• When was the last time you spoke to the casino and what was it about?

Please note that we recommend to wait at least 14 days for your withdrawal to be processed specially if it’s your first ever request.

Looking forward to your answer.

Regards,

Nick

yes im verified. They state withdrawel was sent on the 14/3. No bonus used. Have contacted them every day and they wont provide me with the long reference number for the withdrawel they say they have sent

Still no funds from them and no update, just constantly told they will update when they can? It seems like the funds have ‘gone missing’. I find it suspicious as they wont give me the reference number to check with the banks

Thank you emmalewis34 for all the information provided. I will now forward your complaint to my colleague Natalia (natalia.b@casino.guru) who will be assisting you from now on.

Wish you best luck resolving it.

Regards,

Nick

Dear Helpneeded2025, I've just reviewed your case and am sorry to hear about your struggles with withdrawal. I will try to help you by contacting the casino. We'll see what can be done once they reply.

Dear FatPirate Casino, I'd like to invite you to join this conversation and help us resolve the player's complaint. Could you please share more information regarding the case? Please, specify the current status of the player's withdrawal request and when Helpneeded2025 can expect it to be processed from your side.

I'm looking forward to hearing from you. If you have any supporting evidence, please send it to my email natalia.b@casino.guru.

Kind regards,

Natalia

Thanks for your help! Hopefully the casino respond to you as im still waiting for funds.