Flush Casino - 選手の退会が遅れました。

Hi this casino is only pending and pending..the support of this casino not active ..they have played out before and now they dont payout when i got some really profit

Dear jadgar24, 

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. It’s quite usual for withdrawal, to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. That’s why we advise players to be patient and wait at least 14 days after requesting their withdrawals before they submit a complaint. If you don’t receive your winnings by then, please, let us know and we will try to help you. Thank you for your understanding.

Best regards, 

Kristina

I understand but it's not normal anyway..it always took an hour to get my payout but now it's taking a very very long time really ..I've had several payouts without. Problem

Jag förstår men det är inte normalt ändå..det har alltid tagit en timme tills jag får min utbetalning men nu tar det väldigt väldigt lång tid verkligen ..jag har fått flera utbetalningar utan. Problem

But this is very strange I really feel. That I will not receive any payment

Men detta är mycket konstigt jag känner verkligen. Att jag kommer inte få ut någon betalning

Thank you for your reply, jadgar24. I would like to emphasize we always give the casino two full weeks to process each payment. Since you requested all your withdrawals during the holidays, it can take even longer. I will keep this complaint opened and if there’s no development by the end of this time frame, we will intervene. Let’s stay positive and I hope to hear good news regarding your withdrawal soon. Thank you in advance for your patience and please, keep me informed about any further developments.

Okay thank you very much yes we will wait inside

Okej tack så mycket ja vi väntar in

Dear jadgar24,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.