出金 出金拒否

Hello I won 100 $ I am not able to withdraw please, I have already deposited and play as the platform asks, I need the urgent return!! Thanks

Ola ganhei 100 $ não estou conseguindo fazer o saque por favor , já depositei e jogue conforme a plataforma pede , preciso do retorno urgente!! Obrigado

Hello,

I'm sorry but there are lots of circumstances that can affect the possibility of an immediate withdrawal.

May I know where you play?

Furthermore, has your account been fully verified, please?

Kindly let me know.

BitStarz Casino could you help me because the documents have already been sent and it just keeps on loading .. and it doesn't update I need to make the withdrawal understand thank you in advance thank you!

BitStarz Casino poderia me ajuda pois os documentos já foram enviados e só fica no carregando .. e não atualiza preciso fazer o saque intende obrigado desde já obrigado!

Hello,

so even after a month, you are still fighting with the verification? I find it hard to believe that such a good casino is not able to help you with uploading the documents.

Well, if uploading by the website fails, try to send the documents by email, are you sure you were not advised to do so already?

Kindly ask the live chat about this possibility, it should work as a last option.

Another way is to submit a complaint here on Casino Guru, just be ready to explain how exactly have you tried to upload the documents a how you communicated with the casino about your issue.

Can you post a screenshot, please? I'll try to figure something up.