Gale & Martin Casinoの安全指数は4.4で、いくつかの考慮された要素が低い安全性を示していることを意味します。 このカジノの安全指数を確認する
提出日:
2020年7月24日
|
終了したクレーム : 2020年8月10日
終了したクレーム
Casino Guruの決定
プレイヤーが返答を止めました
却下されました
クレームの概要
4年前
翻訳
The player from United Kingdom is complaining about an attempted unauthorized transaction in his bank account. We rejected the complaint because the player didn't respond to our messages and questions.
I tried to do a deposit of £20 into my account. Thank God my bank stopped the deposit because gale and martin casino tried to take £1834.69 out my account. My bank declined it thank God. Bunch of cons they are. I have proof my bank sent me a text message with the amount they tried to steal from me
Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience. Please allow me to ask you a few questions, so I can understand the whole situation completely. Have you deposited funds into your account in the past, or this has been your first attempt for a deposit? Are the currencies in both accounts (bank and casino) the same? If the money hasn’t been deducted from your account, how would you like to proceed with this case? Thank you in advance for your reply.
We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.
Unfortunately, we’re rejecting this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with a further investigation or suggest possible solutions.