GGBet Casino - 入金後にプレイヤーのアカウントがブロックされました。

The casino requires a minimum deposit before allowing withdrawals, and then it doesn't allow you to withdraw your money and blocks your account.

Hace ingresar un monto mínimo para poder retirar y después No deja retirar el dinero del casino y Bloquea la cuenta.

Dear Alvaro8899,

Thank you very much for submitting this complaint. I'm sorry to hear about your problem. Please allow me to ask you a few questions to make sure I understand your situation completely.

Could you please specify what kind of bonus you activated? Please send me the screenshot or link.

Has the casino explained what rules you allegedly violated that led to the blockage of your account?

I hope we will be able to help you resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards

Veronika

Please be aware: At Casino.Guru, we never ask for your casino account password. While we may request information, we never seek access to your account. Please refrain from sharing your password with any third party. We primarily communicate through official threads, occasionally via email for requested supporting evidence or relevant communication.

Dear Alvaro8899,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.