Golden Mister Casino - プレイヤーは自己排除に関する問題を抱えています。

continuously allowed to gamble when i have repeatedly asked to be permanently self as i have a gambling problem, was also allowed to open an account and wager money with sister site bounty reels even tho they have the same operator

Hello 8Cienna8,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Golden Mister Casino. Please allow me to ask you a few more question before we would move forward.

• Could you please advise when did you request for self exclusion for the first time?
• Was your account ever closed?
• When was the last time you spoke to the casino and what was it about?

Please forward your initial self-exclusion request to nikolas.b@casino.guru.

Looking forward to your answer.

Regards,

Nick