Grande Vegas Casino - プレーヤーはカジノが不正行為をしたと非難しました。

As soon as I started betting $200 a hand in blackjack they gave the dealer 21. It happened 8 times in a row.

Dear chadmg33,

Thank you very much for submitting your complaint. I’m really sorry to hear about your issue with Grande Vegas Casino. I’m afraid, I will need more information regarding your problem. Please could you elaborate? What game have you been playing? I will be waiting for your reply patiently.

Best regards,

Nick

I was playing blackjack suit em up. I started betting $200 per hand and when I did so, the dealer got 21 for the next 8 hands. I also noticed that if the side bet is active I stop getting suited cards all together. The dealer gets suited cards nearly every hand.

Can you please forward any proof of your claim? A betting history or screenshots of the events.

I don't have screenshots of the blackjack. So I guess if there is no way to audit the games then just forget it

Dear chadmg33,

Unfortunately that is true as even if we would get in touch with the casino, they could just provide basically any evidence or nothing at all. You can still try reach out for the game provider directly but based on our experiences there is a very small chance of getting any feedback at all. I'm really sorry that we could not help you more but I hope you will contact us in case of any other trouble again in the future, we will gladly try to help you.

Best regards,

Nick