The player from South Africa was struggling to make a withdrawal from the casino. However, despite our team's efforts to reach out and request further information to investigate the issue, the player did not respond. As a result, we were unable to proceed with the investigation and were compelled to reject the complaint.
We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.
Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.