Harry's Casino - プレイヤーの撤退が遅れています。

I have deposited 1000’s with no problem, however I was told a payment was processed over a week ago (500 max) may I add and nothing has been done.

the customer service do nothing about it whatsoever, their VIP account manager tries to respond but does not get backed up by the rest of the team. It’s a shambles and I need my money back!

Dear Bobby,

Thank you very much for submitting your complaint. I’m sorry to hear about your delayed withdrawal. Could you please advise which payment method you have opted for and if it were your first withdrawal request in this casino?

It’s quite usual for withdrawals to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account, especially if it’s your first withdrawal or you’re withdrawing a bigger amount of money. That’s why we advise players to be patient and wait at least 14 days after requesting their withdrawals before they submit a complaint. Assuming that you have completed KYC verification successfully and had your withdrawal approved, I truly believe it’s only a matter of time before you’ll receive your delayed withdrawal. Looking forward to hearing from you. Thank you in advance.

Best regards,

Petronela

Please can this be closed?

We’ve rejected this complaint as per the player’s explicit request.