Harry's Casino - プレイヤーの撤退が遅れています。

My withdrawal of £100 has been pending a few days now and not been approved. Tired to contact harry's but with no luck and won't reply to any emails sent.

Dear Rifles87,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Could you please advise if it were your first withdrawal in this casino and confirm that your account has been successfully verified?

It’s quite usual for withdrawals to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. That’s why we advise players to be patient and wait at least 14 days after requesting their withdrawals before they submit a complaint. Assuming that you have completed KYC verification successfully and had your withdrawal approved, I truly believe it’s only a matter of time before you’ll receive it. Looking forward to hearing from you. Thank you in advance.

Best regards,

Petronela

Hi there iam fullly verified and its my first withdrawal with no bonus attached

Thank you very much, Rifles87, for providing all the necessary information. I will now transfer your complaint to my colleague Andrej who will be at your assistance. I wish you best of luck and hope to see your problem being resolved to your satisfaction in the near future.

Been paid in today thanks very much for help

Dear Rifles87,

I’m sorry that your withdrawal had been delayed but we’re glad to hear that you've received your winnings! Thank you for using the Casino Guru complaint resolution center. We will now mark the complaint as 'resolved' in our system. Please, do not hesitate to contact us in the future, if you run into any issues with this or any other casino. We are here to help.

Best regards

Andrej