Harry's Casino - プレイヤーの撤退が遅れています。

Hi i cant contact them i wait 8 days for my withdraw still did not resive please Who i must contact

Dear Tomas,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. It’s quite usual for withdrawal, to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. That’s why we advise players to be patient and wait at least 14 days.

Could you please confirm that you have passed the KYC (verification) process successfully? Have you tried contacting the casino via email support@playatharrys.com?

Thank you for your understanding.

Best regards,

Kristina

Dear Tomas,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

Additional comments from Tomas:

"The casino dont want close account i write about 10 email the dont reply what i must do i dont want to play at the most bad casino ever"

Would you be so kind and specify as to why you wish to close your account? I wouldn't recommend it if you haven't received your withdrawal yet. In case your winnings have been successfully paid out, please let us know so we can continue resolving this case accordingly.

Dear Tomas,

We are extending the timer by 7 days. Please, be aware that in case you fail to reply in the given time frame, we will reject your complaint.

Unfortunately, we’re forced to reject this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.