Heybets Casino - プレイヤーの支払いが遅れています。

They refused to payout and stopped giving out bonus codes after I brought up a glitch that affected my games. Luke, one of the VIP hosts isn't very friendly at all. Hey also threatened me after I exposed him. Have reported this to the pit boss and still no resolution. Might have to contact the authorities over there.

Dear caniacfan87,

Thank you very much for submitting this complaint. I'm sorry to hear about your problem. Please allow me to ask you a few questions to clarify your situation.

Could you please specify why your payout was refused? Have you received any notification or email from the casino explaining why your withdrawal request was declined? If so, kindly forward it to me at veronika.f@casino.guru. Alternatively, you may post screenshots here.

What glitch did you notice in your games?

Did you accumulate your winnings with or without a bonus?

I hope we will be able to help you resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards

Veronika

Dear caniacfan87,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.