Hopa Casino - プレーヤーは何も勝てなかったと不平を言います。

The most terrible casino ever. Pure rip-off.

200 euros deposited and they were gone within minutes WITHOUT a cent profit.

Not even free spins. Even if you win some, nothing comes around.

The last dirty casino.

Das schrecklichste Casino überhaupt. Abzocke pur.

200 Euro eingezahlt und diese waren innerhalb von Minuten weg OHNE auch nur einen Cent Gewinn.

Nicht mal Freispiele. Selbst wen man mal welche gewinnt, kommt da nichts bei rum.

Das letzte Dreckscasino.

Dear Pico,

Thank you very much for submitting your complaint. I want to inform you that we cannot make a case solely based on what you are describing. Sometimes you might get lucky and sometimes not; that's how casinos and casino games work. I would recommend reading our article about Payout ratio (RTP): https://casino.guru/learn-about-games-of-chance-rtp-variance.

If you have more information that would help our case, please forward it to me. Unfortunately, at this time, if we don’t have any evidence proving that something unfair is going on, there is nothing we can do. Please do not hesitate to contact me if there is anything else, I could do for you regarding your complaint.

Best regards,

Petronela

Dear Pico,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

Unfortunately, we’re rejecting this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with a further investigation or suggest possible solutions.

The player can reopen this complaint anytime.