Hovarda Casino - プレイヤーの出金リクエストは拒否されました。

they rejected my process

Dear Official_alsu,

Thank you very much for submitting your complaint. I’m really sorry to hear about your issue with Hovarda Casino. I’m afraid, I will need more information regarding your problem. Please could you elaborate? I will be waiting for your reply patiently.

Best regards,

Nick

Yes sure , ask me

Yes sure , ask me

Dear Official_alsu,

I mean you have to explain the situation otherwise how would we know what is the issue. Are you experiencing issues with withdrawal? Is this your first ever request? Did you use any bonus? Is your account verified? If yes, since when exactly?

Dear Official_alsu,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Yeah i have problem with withdraw , i withdraw but not all the money i get in the bank , there is 1k still i didn’t get it

Also i send email for them but no response

Hello Official_alsu,

I'm requesting one last time to answer to my previously asked question that is - if you have played with bonus, if your account is verified, since when is your account verified and if it's your first withdrawal request and if not, how many did you successfully proceed?

Dear Official_alsu,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.