ICE36 Casino - プレイヤーはアカウントの確認にもかかわらず引き出しに苦労しています。

Asking me to upload documents but I have email saying fully verified

Dear saoirse8,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with ICE36 Casino.

Please allow me to ask you a few questions, so I can better understand the situation. 

• Could you please advise which documents the casino asks from you at this time?
• Could you please share your communication with the casino regarding the issue? Send emails or chat transcripts to my email at tomas@casino.guru, or post screenshots here

I hope we will be able to help you to resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards,

Tomas

Please be aware: At Casino.Guru, we never ask for your casino account password. While we may request information, we never seek access to your account. Please refrain from sharing your password with any third party. We primarily communicate through official threads, occasionally via email for requested supporting evidence or relevant communication.

I got my withdrawal ty

Dear saoirse8,

I'm glad to hear that your issue has been resolved successfully. I will now mark the complaint as 'resolved' in our system. 

Thank you for your cooperation, and please do not hesitate to contact our Complaint Resolution Center if you run into any issues with this or any other casino in the future. We are here to help.

Best regards,

Tomas

Casino.Guru