iLucki Casino - プレイヤーは残高を引き出すことができません。

Hi i joined this casino couple days ago i deposited over 142 euros off course i won nothing but now they said i was never verified for withdrawl i deposited only because i tauggt i could withdrawl now they do this i want my money back im sick off scam sites like this taking deposits and not even leaving me a chance to withdrawl at all i am ringing my bank for fraud in the morning im sick off this allways happening to me who in the hell dl they think is deposting to them im so angry now pure scammers i registerd they have my address number visa card bank statement and they do all this i bet ye wont get my money back all these sites are scammers they take deposits in one second yet make up everything to not let you withdrawl

Hello cannng5555,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with iLucki Casino. Please allow me to ask you a few more question before we would move forward.

Could you please advise since when exactly is the verification process ongoing? Which documents have been already approved and which ones not? When was the last time you speak to the casino and what was it about?

Please note that the verification process is required in almost every single online casino and may take up to 14 days after sending in all the requested documents.

Looking forward to your answer.

Regards,

Nick

Fuck it ye are all bad bye and dont reply to me again im ringing my bank fotlr fraud and please end my account here your casinos reviews are a completr joke bye

The complaint will be now closed as the player got blocked from casino.guru website.