iviCasino - プレイヤーの撤退が遅れています。

I have registracion in this casino for 1 year and everytime I must wait 1-2-3 week for withdraws, but this time I wait over 1 month... I put withdraw request on 27.05 and they still not send my money... I am verified and I have many withdraws before this

Dear LinkinPark,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Which method to withdraw your winnings you have opted for? Have you accumulated your winnings with or without an active bonus?

Have you tried contacting the casino regarding this issue? Please, forward any relevant communication between you and the casino to kristina.s@casino.guru. Alternatively, you can post it here.

Thank you very much for your reply.

Best regards,

Kristina

They send me the money 🙂

Dear LinkinPark ,

The last withdrawal request will be processed shortly.

Best Regards,

iviCasino.

Thank you both for your cooperation. LinkinPark, do I understand correctly that you have already received your withdrawal? Can we consider this complaint resolved?

Yes, I received my money. Thank you

Thank you for your confirmation, LinkinPark. As the complaint has been successfully resolved, we will now close it as ‘resolved’ in our system. Thanks for your cooperation and don’t hesitate to contact us if you run into any issues with this or any other casino in the future. We are here to help.