iviCasino - プレイヤーの撤退が遅れています。

I have registracion in this casino for 1 year and everytime I must wait some days for withdraws, but this time I wait over 10 days... I put withdraw request by Skrill on 03.12 and they still not send my money... I am verified and I have many withdraws before this

Dear LinkinPark,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. It’s quite usual for withdrawal, to take a couple of days or even weeks to get fully processed.

Since this is not your first withdrawal and not your first complaint about this casino and its delayed withdrawals, I believe it is only a matter of time before you receive your withdrawal. I would recommend you wait for a little bit longer. We will keep this complaint open, and if there is no development, we will intervene. Please keep us updated and let us know in case there is anything new.

Thank you for your understanding.

Best regards,

Kristina

This is the problem.... If I wait I will wait 2 months and I still not receive my withdraw... When I put complain they send my money in 1-2 days....

Dear LinkinPark,

The delay in payment processing has occurred due to the examination of the gaming session by the provider.

We were waiting for a response to make sure that all bets were calculated correctly.

The payment will be processed shortly.

please accept our apologies for the inconvenience caused.

Best Regards,

IVICasino.

I still not receive my withdraw...

Dear LinkinPark,

The withdrawal request has been processed by the finance department.

Best Regards,

IVICasino.

Thank you both for the updates. Since the transaction has been processed, I believe that you will receive your withdrawal soon. LinkinPark, it can take a few more days before your winnings are credited, but I will keep this complaint open in the meantime, so please let us know if there is anything new.

I received my money

Awesome news, LinkinPark. As the complaint has been successfully resolved, we will now close it as ‘resolved’ in our system. Thanks for your cooperation and don’t hesitate to contact us if you run into any issues with this or any other casino in the future. We are here to help.