iviCasino - プレイヤーの撤退が遅れています。

I have registracion in this casino for 1 year and everytime I must wait some days for withdraws, but this time I wait over 10 days... I put withdraw request by Skrill on 29.12.2021 and they still not send my money... I am verified and I have many withdraws before this

Dear LinkinPark,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. It’s quite usual for withdrawal, to take a couple of days or even weeks to get fully processed.

Since this is not your first withdrawal and not your first complaint about this casino and its delayed withdrawals, I believe it is only a matter of time before you receive your withdrawal. I would recommend you wait for a little bit longer. We will keep this complaint open, and if there is no development, we will intervene. Please keep us updated and let us know in case there is anything new.

Thank you for your understanding.

Best regards,

Kristina

Dear LinkinPark,

The withdrawal request has been processed by the finance department.

Best Regards,

IVICasino.

Thanks, I received my money

Awesome news, LinkinPark. As the complaint has been successfully resolved, we will now close it as ‘resolved’ in our system. Thanks for your cooperation and don’t hesitate to contact us if you run into any issues with this or any other casino in the future. We are here to help.