iviCasino - プレイヤーの撤退は遅れます。

I have registracion in this casino for 1 year and everytime I must wait some days for withdraws, but this time I wait over 10 days... I put withdraw request by Neteller on 12.01.2022 and they still not send my money... I am verified and I have many withdraws before this

Hello LinkinPark,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with iviCasino. Allow me to ask you a few more question before we would move forward.

Did you use any new payment method which may cause this delay? Did you use any bonus to accumulate your current balance? Did you contact the casino with this issue? If yes, what did they respond? Are you still able to get in touch with them?

Please also forward any relevant screenshot or communication between you and the casino to nikolas.b@casino.guru.

Regards,

Nick

Dear LinkinPark,

Why don't you create a withdrawal request with the entire amount?

Best Regards,

IVICasino.

If I put bigger withdraw I will wait 1 year, maybe....

Dear LinkinPark,

Please do as the casino advises and let us know the outcome as soon as possible.

I cancelled my withdraw request and make new one for 235EUR

Is there any update with the withdrawal? Is it still processing or approved already?

It is Approved

Great new. I believe it should arrive sometimes within the next week. Keep us updated if the money would arrive.

They arrived. Thank you

Thank you LinkinPark for letting us know that the money arrived. Please do not hesitate to contact us if you will come across any other trouble again in the future. The complaint will be now closed.

Best regards,

Nick