iWild Casino - プレイヤーのアカウントがブロックされています。

Hi i make withdrawal for 4000zl and my acoout is blocked. They send me only this and they dont want give me explanations.

Dear drybicki4,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with iWild Casino.

Please allow me to ask you a few questions, so I can better understand the situation.

• Could you please advise how long were you a player of the casino and when exactly was your account blocked?
• What games did you play to accumulate your current balance in the casino? (slots, live games, betting on sports)
• Did you achieve your current balance with the help of a bonus?
• Have you been asked to complete account verification in the casino? Have you submitted the documents necessary to complete the verification?

I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Tomas