iWild Casino - プレーヤーのアカウントは悪用の疑いでブロックされました。

I have been blocked on Iwilds for gambling misuse, yet Iwilds continues to send me emails about bonuses etc.

APPROXIMATELY 15

I would like compensation for the damage it has caused.

I HAVE ALSO REPORTED SNATCHCASINO.COM.

Blockerade mig på Iwilds för spel missbruk. ändå skickar I wilds mail om bonusar mm.

CA 15 ST

jag vill ha ersättning för den skada det gjort.

SNATCHCASINO.COM HAR JAG OCKSÅ ANMÄLT.

Dear rebeccatolieelf,

Thank you very much for submitting this complaint. I'm sorry to hear about your issue. Please allow me to ask you a few questions to make sure I understand your situation properly.

Could you please specify what damage was caused by the casino sending you the promotional emails?

Have you tried contacting support so that they stop sending you the promotional emails?

Also, could you please confirm if you tried unsubscribing from receiving the casino emails by clicking on the link at the bottom of the promotional emails?

I hope we will be able to help you resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards

Veronika

Hello

Yes have tried to push me away. As well as sending emails to iwild where they confirm but still send them.

They were where I got wind of the snatch and I have 7 seconds to react.

Lost SEK 11,000.

They must take responsibility.

Have emailed, sent on their chat.

Hate evidence

Hej

Ja har försökt att trycka bort mig. Samt att skicka mail till iwild där dom bekräftar men ändå skickar dom.

De var där jag fick nys om snatch och jag har 7 sekunder påmig att reagera.

Förlorade 11000 kr.

Dom måste ta ansvar.

Har mailat, skickat på deras chatt.

Hat bevis

Do I understand correctly that iWild sent you a promotional email with an advertisement to join Snatch Casino? Kindly forward that specific email to veronika.l@casino.guru. Alternatively, you may post the screenshot here.

Dear rebeccatolieelf,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.