Jackpot Jill Casino - プレイヤーの撤退が遅れています。

I have not received any money from my withdrawal. I have not been sent an email for my withdrawal. I can not make contact with the support team. It's my money and I want it. Been over a month now give me my money

Dear Dani51983,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Have you made any successful withdrawals before? Could you please confirm that you have successfully passed the KYC verification?

Have you tried discussing this problem with the casino directly? If there is any relevant communication between you and the casino, please forward it to kristina.s@casino.guru, or alternatively, post it here.

I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Kristina

Dear Dani51983,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

no I haven't had any withdrawal from any online pokies sites this is my first withdrawal from jackpot jill I'll never do it again as it's been an absolute joke on me

Could you please forward me any relevant communication between you and the casino? My email address is kristina.s@casino.guru.

Dear Dani51983,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

Unfortunately, we’re forced to reject this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.