Jokerino Casino - プレイヤーの撤退が遅れています。

Hello, I applied for a payout at Casino Jokerino 3 weeks ago. My account is verified, but I have not received any feedback. I must have already written 20 e-mails without success

Hallo ich habe in dem Casino Jokerino vor 3 Wochen eine Auszahlung beantragt mein Konto ist verifiziert aber ich habe noch keinerlei Rückmeldung bekommen ich habe bestimmt schon 20 E-Mails geschrieben ohne Erfolg können Sie mir weiterhelfen

Dear Nicole,

Thank you very much for submitting your complaint. I’m very sorry to hear about your negative experience. Have you ever made a successful withdrawal before?

What is the status of your withdrawal, please – is it pending or processed?

Additionally, please, forward any relevant communication between you and the casino to kristina.s@casino.guru, if there is any at all.

Looking forward to hearing from you.

Best regards,

Kristina

Hello, many thanks for the help the 2000 € were credited to my account today, many thanks best regards Nicole M ***

Hallo vielen lieben Dank für die Hilfe die 2000 € wurden heute auf meinem Konto gutgeschrieben vielen Dank liebe Grüße Nicole M***

Awesome news, Nicole. As the complaint has been successfully resolved, we will now close it as ‘resolved’ in our system. Thanks for your cooperation and don’t hesitate to contact us if you run into any issues with this or any other casino in the future. We are here to help.