King Billy Casino (Curacao) - プレイヤーにいくつかの問題が発生しています。

I have deposited thousands, finally make a withdrawal and they are bluntly ripping me off. I'm sick and tired of dealing with lying, unethical scam companies like King Billy, they get away with ripping off innocent people who deposit so easily there hard earned money and when they try and withdrawal are hit with the most ridiculous lies and excuses. These companies need to suffer like there customers have,and be made accountable. My winnings are 100% legitimate, no bonus used, only one account, they have all my identification, bank details, yet I'm still being lied to. I can't understand how this site gives them the ratings they have,I can only assume that the reviews are given by people yet to make a withdrawal. I believe online casinos are banned in Australia, so I am going to make a hobby out of doing everything in my power to take as many paying account holders living in Australia away from them,I will got to every Australian government department to somehow remove these spammers totally from our shores. I will be on every casino forum to warn as many potential customers to stay well away from King Billy and any casino connected to the company that owns King Billy.

Dear kylieglowczynski,

Thank you very much for submitting your complaint. I’m afraid, I will need more information regarding your problem. Could you please elaborate? Did the casino confiscate your entire balance? Or has your withdrawal request been pending for too long?

I will be waiting for your reply patiently.

Best regards,

Kristina

They haven't confiscated it,they just make excuse after excuse, they told me they paid me out,I sent documentation proving that they still owe me but as we know,they talk in riddles trying to make basic maths sound like rocket science. It's very simple but we all know they are scammers, happy to receive payments but making a withdrawal is like finding a 4 leaf clover hitched on the back of a albino unicorn

Thank you for your reply, kylieglowczynski. Have you made any successful withdrawals before? Could you please advise what is the current status of your withdrawal request? Is it marked as pending or processed in your casino account?

Furthermore, please forward all the relevant communication between you and the casino to kristina.s@casino.guru. Alternatively, you can post it here. Thank you in advance.

Dear kylieglowczynski,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.