King Billy Casino (Curacao) - 選手の退場が遅れました。

No response

They only ask for more money and do not release the withdrawal. I've just lost.

Não tem resposta

só pedem mais dinheiro e não liberam o saque apenas perdir

Dear nataliaecezar,

Thank you very much for submitting your complaint. I’m afraid, I will need more information regarding your problem. Could you please elaborate? Has your withdrawal been pending for too long? Or was it pending for so long that you canceled it and lost the funds?

I will be waiting for your reply patiently.

Best regards,

Kristina

Dear Kristina,

There is no player with this email address in our database.

Kindest regards,

The King Billy Team

Dear nataliaecezar and Kristina,

This is not our casino, check the URL. Besides, our website doesn't even have PT language.

Hello everyone,

Thank you both for your replies.

nataliaecezar, could you please provide the complete website link for this casino?

Dear nataliaecezar,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.