Ladbrokes Casinoのレビュー

The player was unable to withdraw their winning through one of the payment methods, Paypal, and was told to go to a store. There, after an hour of trying to get their winning and waiting, the player was told to just wait to get refunded on his bank account which would have taken up to five days. But even after those five days passed, the process was still not completed and the money was still processing. After that, the player got angry and filed the complaint. The case remains unresolved.

After the player requested a withdrawal, they were told that their driving license would be enough for verification. They went to a landbased store twice, but couldn't receive the winning and was being passed around by the departments. Even after successful document verification, the player's withdrawal was still pending. No further update on this case.

This player's withdrawal request had been delayed for months. They were told that their request had been sent to the relevant team and they would release their funds within 48 hours. In the meantime, the player double checked if their account was verified and was assured by the casino that indeed, it was. Once the 48 hours passed, the player still didn't receive their winnings. The casino never responded to the complaint and it remained unsolved.

The player had requested a withdrawal which had been pending for some time. After a successful document verification, the support only advised them to contact a relevant department. After they waited a few more days and nothing changed, the player filed a complaint. The player decided that if it wouldn't help to resolve this issue, they would go to the regulator or court for help. There is no further information about this case.

The player requested a withdrawal and sent all the documents for verification about three times. The withdrawal requested was accepted but the next day their account was blocked and the only thing the casino representative told him was to wait. The player also said they had no issues with the casino prior to incident. There is no further information about this case.

The player had been playing at the casino for few years with no issues and also had been upgraded to a VIP member. After playing for a while, the player was asked to send documents to prove where they were receiving the funds from. Shortly after that, their money had been frozen without an explanation. Around ninety days and one hundred emails and phone calls later, the player still didn't have a proper explanation of why their money was frozen for so long. There is no further information about this case and it remains unresolved.

A long time player's withdrawal request of £175 was delayed and once he asked the casino for an explanation, he was told to wait a little longer for it to arrive. Later on, when the player asked live chat representative to give him a call, they simply left the chat and never finished the conversation. Ever since then, no other news is available.