Lady Linda Casino - プレイヤーはプレイ中に技術的な不具合を経験しています。

So this casino is a bogus

The games skipping skipping and every single time when you reach the bonus or jackpot round the page will reload. EVERY SINGLE TIME.

No customer service, they ignore your emails and overall it’s a rubbish experience

Dear Tim4,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Could you please forward any supporting evidence, such as screenshots or videos, possibly your game history along with any relevant communication to petronela.k@casino.guru?

Please understand, that without any supporting evidence we can’t proceed further with this case as it would be close to impossible to confront the casino.

Looking forward to hearing from you. Thank you in advance for your understanding.

Best regards,

Petronela

Hi there

i do not have any screenshots but I do have my gaming history.

it May be best if you could please request they close this account.

they will not respond to my email.

I'm sorry, Tim4, but I'm afraid a technical glitch wouldn't be visible on your game history.

Additionally, I have checked the general terms and conditions, and this is what I found https://ladylindaslots.com/templates/company/terms_and_conditions:

"Self-Exclusion

Alternatively, you may feel you need a longer break from gambling; in that case you can choose to self-exclude for a specific period of time or forever.

Self-exclusion means that you can choose a period from 8 days up to 3 months that your account will remain closed. Once you begin your Self-Exclusion period, your account will be disabled and you will not be able to deposit or withdraw funds for the period the Self-Exclusion is enabled. Upon expiration of the Self-Exclusion, your account will automatically be re-activated.

Please contact us only via email and inform us about your decision to pause your activities at the Website."

I would recommend sending an email including all the relevant information to support@ladylindaslots.com. In this way, you’ll have proof of such an action. Specify in the request for how long you wish your account to be closed and clearly state the reason why. Additionally, email "Subject" should be clearly marked and easily recognizable as casino support receives many requests per day hence if it’s visibly marked you stand a better chance to have your request granted as soon as possible.

Please, let me know if you need any assistance and keep me updated. Thank you in advance for your reply.

Dear Tim4,

We are extending the timer by 7 days. Please, do not hesitate to contact us if you need any assistance or help, otherwise, we will reject your complaint.

I wish I could be of more help. I’m sorry we couldn’t help you to resolve this case, but please do not hesitate to contact us if you run into any issues with any other casino in the future. For the abovementioned reasons, I will now reject this complaint. Thank you for your understanding.