Lady Linda Casino - プレイヤーは検証プロセスに非常に不満を持っています。

I joined this casino have sent all the documentation , they kept asking for more I won 230 and I was unable to withdraw this is been going on for months I have played this of now but I want to make a official complaint about the way they go about things they don’t even answer your emails or live chat I think this is a bogus site and should be taken down

Dear Annandpenfold,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience. Do I understand correctly that you've lost all your winnings, please? Is there any balance left?

Looking forward to hearing from you.

Best regards,

Kristina

No I played them of was so frustrated by them they now want more documents which I’m not gonna send I keep sending them over again

Annandpenfold, unfortunately, there is nothing we can do for you under these circumstances because you lost all of your winnings. I understand that this situation would never happen if you could withdraw your winnings in the first place, however, we could help you only if you had some balance left.

Please let me know, if there is anything, I could do for you regarding this case, otherwise, I will be forced to reject your complaint. Thank you for your understanding.

Unfortunately, after gathering all the necessary information we are forced to reject this complaint. Sorry we were not able to help you with this one, but please, do not hesitate to contact us in the future, if you run into any issues with this or any other casino and we will try our best to help.