Lion Slots Online Casino - プレイヤーはKYCを通過するのに苦労しています。

The are scammers you will not see any winnings..

After hundreds of attempts to withdraw my money all I do is keep on asking for more information the more information I send them the more they ask for they keep on telling me they'll get back to me but they never do when I get back to them they say they need the same information again over and over really just repeats itself for the last year.

Dear Ronald,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Do I understand correctly that you are in the process of verifying your identity? Please understand KYC is a very important and essential process, during which the casino makes sure that the money is sent to the rightful owner.

Which documents have you already provided, please? When exactly did the verification begin?

Additionally, please forward any relevant communication between you and the casino to kristina.s@casino.guru.

Thank you very much in advance for your reply.

Best regards,

Kristina

They have front and back of ID, 1 Credit card that was used for deposit, an authorization form with username, first and last name, 1st 6 numbers and last 4 numbers of 2 Credit cards of of witch they claim was holding everything up bank account address, routing number, swift number and account. The more I give them the more they want and keep telling me they will get back to me.

Thank you very much Ronald for your reply. I will now transfer your complaint to my colleague Nick who will be at your assistance. I wish you the best of luck and hope to see your problem being resolved to your satisfaction soon.

Hello Matti, I'm Nick and I'll be assisting you from now on in the complaint. I would like to ask Lion Slots Casino to join us and help us resolve the player's issue.

Dear Matti,

The casino contacted us regarding your case and let us know that your payment should be processed in the next batch of payments. Please let us know if there will be any update regarding your withdrawal.

Dear Matti,

Could you please confirm that the payment arrived? If you won't respond within the next 7 days, the complaint will be rejected.

The complaint will be now rejected as we haven't hear from the player within the given time.