LopeBet Casino - プレイヤーの入金は入金されませんでした。

LOPEBET CASINO LOOTED MY 300. LOPEBET CASINO IS FRAUD WEBSITE. I REQUEST EVERYONE NOT TO DEPOSIT MONEY. kindly stay away.Lopebet casino not added 300 deposited money till now. Deposit was made on 13th of November 2024.I have been continuously enquiring but they haven't added. I think I have have lost it.

Date of experience: November 13, 2024

Dear ROCK21,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. If your deposit has never been credited to your casino account, the only thing I would recommend is contacting your payment provider. They need to investigate but bear in mind that it’s a manual process that might take up to a month to resolve. In these cases, the casino usually has its hands tied. I would also strongly recommend against depositing any more funds until the issue is resolved.

If the money got lost during the transaction, it will take some time before it’ll be credited to your casino account.

I’m sorry we couldn’t be of much help now. I will leave this complaint open for a month and kindly ask you to keep us updated. Thank you very much for your understanding.

Best regards,

Tomas

Dear ROCK21,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.